Terms and conditions of sale

These terms govern the services sold remotely by Astonfly on its website: admission assessment fees, rating revalidation services and, more generally, any service paid for online.

The enrolment and funding conditions of the full training courses are covered by a separate training agreement, provided before any enrolment. Any online order implies prior and unreserved acceptance of these terms.

Each service is described on the website before ordering: its content, duration, format and, where applicable, the regulatory prerequisites required of the client.

Admission assessment

Selection tests and interview, held on campus or online depending on the programme. Fee of €149 incl. VAT.

MEP revalidation

Briefing, flight on a multi-engine aircraft and debriefing. €690 incl. VAT.

IR/ME revalidation

Briefing, FNPT II simulator session and debriefing. €237 incl. VAT.

MEP + IR/ME revalidation

Combined service on a multi-engine aircraft. €950 incl. VAT.

Access to the courses is preceded by a selection test (admission assessment), charged at €149 incl. VAT and paid online when registering for the test.

This test assesses the candidate’s aptitudes through tests, scenarios and an interview. It may take place on campus or online depending on the programme. Passing it conditions the continuation of the admission process but does not, on its own, constitute definitive enrolment in training.

The assessment fee covers the organisation and marking of the test. It remains due once the test has been taken and is not refunded in the event of failure or of the candidate withdrawing after the test has been held, subject to the right of withdrawal applicable before it.

Prices are shown in euros, all taxes included, and correspond to a flat rate per service. They are those displayed on the day of the order.

The flat rate is not reduced if the time actually used is less than the indicative duration announced. The client’s travel, accommodation and meal costs remain their responsibility.

Payment is made online by bank card, at the time of the order, via a secure payment provider. Astonfly does not store bank details.

The order is only firm after actual receipt of payment. A confirmation summarising the service, the amount and the appointment is sent by email.

The slot booked online is a scheduling appointment: it allows the client’s situation to be checked and the service delivery date to be set. It does not, on its own, constitute the date of the test or session.

Delivery remains subject to verification of the client’s regulatory eligibility, weather conditions and the availability of aircraft, simulators and instructors.

Any cancellation or rescheduling request must be sent in writing. A rescheduling at the client’s initiative, requested at least forty-eight hours before the appointment, is carried out free of charge and subject to availability.

In the event of an unannounced no-show or late cancellation, the service is deemed due. When the cancellation is at Astonfly’s initiative, notably for weather, technical or unavailability reasons, a new slot is offered free of charge; failing agreement, the service is refunded.

Any refund due is made to the payment method used at the time of the order, within a maximum of fourteen days from the recognition of the right to a refund.

Admission assessment fees are non-refundable once the assessment has been carried out, the service then being fully delivered. The commitments specific to the training courses — refund of the theory under conditions and of unused flight hours — fall under the training contract and not these terms.

The consumer client has fourteen days from the conclusion of the contract to exercise their right of withdrawal, without reason or penalty, in writing to Astonfly.

When the client expressly requests that the service begin before the end of this period, they are informed that they lose their right of withdrawal once the service is fully delivered. If the service is only partially delivered, the amount due is proportional to the service provided.

The right of withdrawal does not apply to leisure services provided on a specific date or period where the law excludes them; where applicable, this exclusion is indicated before the order.

Astonfly delivers its services in accordance with the rules applicable to its activity and the approvals it holds. It is the client’s responsibility to provide accurate information and to hold the required titles, licences and medical certificates: failing this, the service cannot be delivered and remains due.

Astonfly cannot be held responsible for passing an exam, obtaining a rating or the outcome of an airline selection, which depend on third parties and on the client themselves. No employment guarantee is attached to the services sold.

Any complaint must be sent in writing to Astonfly, which undertakes to acknowledge receipt and to respond within a reasonable time.

In accordance with the French Consumer Code, the consumer client may, after a written approach to Astonfly that has gone without a satisfactory response within one year, refer the matter free of charge to the consumer mediator that Astonfly falls under, ANM Conso, online at www.anm-conso.com or by post: ANM CONSO, 62 rue Tiquetonne, 75002 Paris.

These terms are governed by French law. Failing an amicable resolution, the competent courts are those applicable under the ordinary rules of law.

Complaints

contact@astonfly.com

Consumer mediator

ANM Conso — online at www.anm-conso.com or by post: ANM CONSO, 62 rue Tiquetonne, 75002 Paris